If you need to cancelIf 28 days notice, or more is received, prior to the event date, there is the option of booking an alternative date or receiving a full refund of any deposit and balance payments. If 27 to 14 days notice is received prior to the event date the booking may be transferred to an alternative date however, no refund is available. If less than 14 days notice is received, prior to the event date, no transfer or refund is available.
If we need to cancelAlthough very rare, there can be instances, usually for the safety of the greyhounds, that we have to cancel a meeting due to extreme weather.
- Extreme Weather: The meeting is cancelled before your party has set off. You will have the choice of either a full refund, alternate date or the opportunity to come along and have your meal and disco without the racing. If you choose the last option you will also receive a voucher to come back before the end of February 2019, entitling each of your group to complimentary Admission, racecard and Main Course only, on any midweek race night.
- Racing is cancelled before race six. Your parties evening will continue, just minus the remaining races. You party will receive a voucher, to return on any midweek date before the end of February 2019, entitling each of your group to complimentary, Admission, Racecard and Main course only.
- Meeting is cancelled after race six. Your parties evening will continue, just minus the remaining races. Your party will receive a GENERAL ADMISSION voucher to visit us on another occasion, valid until the end of February 2019.
GamCare - Is problem gambling affecting you, or those close to you?
GamCare provides support, information and advice to anyone suffering through a gambling problem. For further information call 0845 6000 133 or go online to: http://www.gamcare.org.uk/